AgriBid

Effective Date: 16 May 2026 (v2026-05-16)

Website: https://agribidzambia.com

This Privacy Policy explains how AgriBid Zambia ("AgriBid", "we", "us", or "our") collects, uses, stores, shares, and protects your information when you use our platform — the website, auctions, seller services, payment systems, and communications.

By using the platform, you agree to the practices described here.

1. Who We Are

AgriBid Zambia is an online agricultural marketplace and auction platform that connects buyers and sellers of livestock and agricultural assets in Zambia.

The platform enables users to:

  • Create accounts;
  • Buy and sell livestock;
  • Participate in auctions;
  • Make payments;
  • Communicate regarding listings and transactions;
  • Access agricultural marketplace services.

2. Information We Collect

We may collect the following categories of information:

2.1 Personal Information

When users register or interact with the platform, we may collect:

  • Full name;
  • Phone number;
  • Email address;
  • Physical address;
  • National identification details where required;
  • Business or farm information;
  • Profile photographs;
  • Payment and billing information.

2.2 Transaction Information

We may collect information relating to:

  • Listings created;
  • Auction participation;
  • Bids submitted;
  • Purchases and sales;
  • Delivery or collection arrangements;
  • Payment history;
  • Communications between users.

2.3 Livestock and Agricultural Information

Sellers may provide information such as:

  • Animal breed and age;
  • Health and vaccination status;
  • Farm location;
  • Livestock documentation;
  • Agricultural asset descriptions.

2.4 Technical and Usage Information

We may automatically collect:

  • IP address;
  • Device type;
  • Browser information;
  • Operating system;
  • Pages visited;
  • Time spent on the platform;
  • Cookies and usage analytics.

This information helps us improve platform performance, security, and user experience.

3. How We Use Your Information

We use personal information to:

  • Create and manage accounts;
  • Facilitate auctions and marketplace transactions;
  • Process payments;
  • Verify user identity;
  • Provide customer support;
  • Prevent fraud and misuse;
  • Improve platform services;
  • Send transaction notifications;
  • Respond to enquiries;
  • Comply with legal obligations;
  • Promote marketplace opportunities where permitted.

We may also use aggregated and anonymised data for analytics and platform improvement.

4. Payments

Payments may be processed through third-party payment providers including mobile money operators, banks, or payment gateways.

AgriBid does not store full card or banking credentials unless specifically required and securely handled through authorised providers.

Third-party payment providers may process your data according to their own privacy policies.

5. Sharing of Information

We do not sell personal information to third parties.

We may share information with:

  • Payment service providers;
  • Logistics or transport partners;
  • Veterinary or regulatory authorities where required;
  • Technology and hosting providers;
  • Professional advisers;
  • Law enforcement or regulators where legally required.

We may also share limited information between buyers and sellers to facilitate transactions.

6. Cookies and Tracking Technologies

AgriBid may use cookies and similar technologies to:

  • Keep users logged in;
  • Remember preferences;
  • Improve functionality;
  • Analyse website traffic;
  • Detect fraud or suspicious activity.

Users may disable cookies through browser settings, although some platform features may not function correctly. See our Cookie Policy for more detail.

7. Data Security

We implement reasonable administrative, technical, and organisational safeguards to protect personal information against:

  • Unauthorised access;
  • Loss or theft;
  • Misuse;
  • Alteration;
  • Disclosure.

While we take security seriously, no online system can guarantee complete security. Users are responsible for protecting their account credentials.

8. Retention of Data

We retain personal information only for as long as necessary to:

  • Operate the platform;
  • Complete transactions;
  • Resolve disputes;
  • Prevent fraud;
  • Comply with legal and regulatory obligations.

We may retain certain records after account closure where required by law or for legitimate business purposes.

9. User Rights

Users may request to:

  • Access their personal information;
  • Correct inaccurate information;
  • Update account details;
  • Request deletion of personal data;
  • Opt out of marketing communications.

Requests may be subject to identity verification and applicable legal requirements.

Account holders can also use the Data Export page in their dashboard to download a copy of their data, or the Account Deletion page to request closure.

10. Marketing Communications

AgriBid may send users:

  • Service updates;
  • Auction alerts;
  • Marketplace notifications;
  • Promotional communications.

Users may unsubscribe from marketing messages at any time using unsubscribe links or by contacting us directly.

11. Third-Party Services and Links

The platform may contain links to third-party websites or services.

AgriBid is not responsible for the privacy practices or content of third-party websites. Users should review third-party privacy policies separately.

12. Children’s Privacy

AgriBid is not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors. If such information is identified, we may delete it promptly.

13. International Data Transfers

Where necessary, user information may be processed or stored using cloud or technology providers located outside Zambia.

We take reasonable steps to ensure appropriate protection of personal information during such transfers.

14. Fraud Prevention and Legal Compliance

AgriBid may use personal information to:

  • Detect suspicious activity;
  • Investigate fraud;
  • Enforce platform rules;
  • Comply with court orders or regulatory requirements;
  • Protect platform users and business operations.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions become effective once published on the website. Continued use of the platform after updates constitutes acceptance of the revised policy.

16. Governing Law

This Privacy Policy shall be governed by the laws of the Republic of Zambia.

Any disputes relating to privacy or data handling shall be subject to the jurisdiction of Zambian courts.

17. Contact Information

For questions regarding this Privacy Policy or your personal information, please contact:

AgriBid Zambia

Email: info@agribidzambia.com

Website: https://agribidzambia.com

You can also reach us via our contact page.

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